Payment Flow Intelligence Framework™ helps organizations examine where employees, systems and cardholder data intersect within phone payment processes.

Barnard Crespi, Co-CEO of Datatel, examines why healthcare organizations should focus on preserving patient revenue earlier in the revenue cycle rather than waiting for balances to become collection problems.

A new executive video: Where Money Gets Stuck, examining an often-overlooked issue in revenue performance.

A New analysis from Datatel examines how shifting routine phone payments from employee-assisted collection to automated IVR can change the underlying payment flow .

New analysis by Datatel highlights how examining the flow of phone payments can help organizations identify operational friction, as well as opportunities for payment automation.

CryptoIVR™ Payments enables borrowers to complete secure payments 24 hours a day, 7 days a week. The borrower enters payment information directly into the secure payment environment, removing the need for representatives to hear, see, or enter sensitive card information.

Organizations across healthcare, insurance, utilities, government, and broadband are modernizing payment workflows to reduce employee exposure to payment card data while improving security, compliance, and operational efficiency.

Why organizations should look beyond individual payment transactions and examine the full operational workflow that surrounds every payment.

A short diagnostic session that provides finance and operations leaders visibility into how payments actually move across channels, revealing gaps that impact cost, compliance, and performance.

A new 30-day activation approach helps organizations move beyond just going-live to actively measure, manage, and improve payment performance