IVR Payments 101

IVR Payments, also commonly known as Pay-By-Phone, employs automated Interactive Voice Response technology to enable customers to make payments over the telephone.

By |2026-04-13T11:31:49-05:0025/11/2021|Comments Off on IVR Payments 101

PCI As A Best Practice and how it can help You with Ransomware and Emerging Cyber threats

Ransomware attacks are in the news more than ever, with many high-profile organizations in both the public and private sector finding themselves the victims of serious security breaches that have resulted in catastrophic disruptions to operations, compromised customer data, and monumental financial losses, not to mention the resulting PR nightmares.

By |2022-04-14T05:18:32-05:0027/09/2021|Comments Off on PCI As A Best Practice and how it can help You with Ransomware and Emerging Cyber threats

How GutterMaid automated phone payments

The impact of the global pandemic on society has been both rapid and radical, forcing businesses of all sizes to look to changes in their business practices in order to survive.

By |2022-04-14T05:22:42-05:0012/08/2021|Comments Off on How GutterMaid automated phone payments

How Do IVR Payments Work for Call Centers?

Call centers perform a number of important business functions such as customer support, sales and accepting payments. Consumers want fast and efficient support, and phone support is still the most popular channel for this compared to every other medium.

By |2022-04-14T08:29:56-05:0014/07/2021|Comments Off on How Do IVR Payments Work for Call Centers?

How Do Payment Links Work?

Payment links allow businesses to quickly send their customers a request to pay for goods or services. The business simply enters a payment amount and a customer reference identifier (such as an order number, invoice number, statement number, etc.), and then adds the customer’s contact details, such as email and a mobile number.

By |2024-05-15T13:17:49-05:0026/11/2020|Comments Off on How Do Payment Links Work?

IVR Payments Customer Adoption Study (2020 Update)

Over the course of the first three (3) months, customer preferences when it came to their bill paying option appeared to undergo a significant transformation that has continued up to the present day.

By |2024-11-19T16:44:21-05:0015/09/2020|Comments Off on IVR Payments Customer Adoption Study (2020 Update)
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